Newland, North Carolina

Avery County Seat

Public Works

James Clark - Public Works Maintenance Worker

Mark Osborne - Public Works Maintenance Worker

Roger Hicks - Public Works Maintenance Worker

Monday-Friday 7:00 am to 3:30 pm

After hours emergency call Newland Police Department 828-733-2023 or

Avery County Communications at 828-733-3858


Public Works/ Water/Waste Water Department.

7:00 am to 3:30 pm


If you have need of a town provided service, please call Town Hall at 828-733-2023.

The Public Works Department for the Town Of Newland has a dedicated staff that has the challenging duties of keeping things running smoothly in the town limits and beyond. Some of the duties of the Public Works Department include:


Building and Grounds:

This includes all operations and maintenance of Town buildings and properties. Workers are responsible for cleaning, repairing, mowing, weed-eating, spraying, renovating, ordering and distributing supplies, setting up meetings, maintaining facilities, parks, Riverwalk, Greenway, and Pavillion. Building and grounds cover a vast area.


Yard Debris: 

This service is provided on an as needed basis. The Town will pick up small amounts of brush, leaves, and sticks that is produced on that Residential Property. Material must be bagged or cut into small lengths for pick-up. For larger loads please contact Public Works for more information.



The Town maintains approximately 2 mile of sidewalks. The Town’s sidewalk system is a valuable asset and takes continual monitoring.  This includes repairs, spraying of weeds, mowing, visual inspections of hazards, sidewalk lights and regular maintenance.


Street Maintenance:

Town of Newland has approximately 47 streets to maintain. Any work on (Powell Bill) Town streets is covered under this heading. The work involves street paving, patching, street signs, shoulder repairs, side street mowing, ditch cleaning and repair, trash and debris removal, weeding, spraying, snow removal and salting of streets.


Vehicle Maintenance:

Public Works provides operations and maintenance for the Town’s vehicle and equipment fleet, Public Works vehicles, water/sewer vehicles, mowers, weed-eaters, sewer jetter, tractor, saws, safety equipment and other vehicles. Today all maintenance of those vehicles and equipment(other than major maintenance) is done internally by the Public Works staff.

Water System:

The Town of Newland has 5 total ground wells, approximately 15 miles of distribution system, and 3 elevated storage tanks with a total of 325,000 gallons capacity that gravity feeds back into the distribution system. Public Works personnel maintain, repair, test and read meters. All sections are required to be permitted by the State of North Carolina and The United States EPA. The water systems is required to do daily, weekly, monthly and yearly reports and inspections as required by the State of North Carolina and Federal Government.


Waste Water System:

There are two sections of waste water collection and treatment. Both sections are required to be permitted by the state of North Carolina and the United States EPA. Waste water is required to do daily and monthly monitoring and testing as well as yearly reports and inspections as required by the State of North Carolina.


The first and most important permit is the NPDES (National Pollution Discharge Eliminator System) permit. This is the Town of Newland’s primary permit for operation of our waste water treatment plant (WWTP). Along with daily testing, monitoring and daily adjustments, is the maintenance and cleaning required to conform to our NPDES. To continue meeting the limits and requirements of the NPDES permit, the staff has to monitor and adjust all the items daily.


The second permit is our (Collection System Permit). This permit covers the operation and maintenance of the waste water collection system. Today the Town Collection System includes 10 miles of pipe, 280 manholes and 2 lift stations. The operation and maintenance of a collection system is labor, intensive and time consuming. The state of North Carolina requires that we clean 10% of our collection system yearly, which amounts approximately 1 mile or 5280 linear feet. Permit requirements include walking and visually inspecting the entire 10 miles of collection system at least once a year, keeping all sewer line right-of-ways open and accessible. We mow and remove brush 2 to 3 times a year. We must visit each lift station weekly and perform maintenance on the pumps, alarms, and wet well. We also must keep detailed logs of all operations and maintenance.